Return & Refund Policy

No Returns

Due to the sterile nature of our products, we do not accept returns.
Maintaining chain of custody is critical, and once shipped, products cannot be resold.

Damaged Products

If your order arrives damaged, we may issue a refund provided you can supply the necessary documentation for us to file a shipping claim.

For details on what USPS requires for damage claims, visit:
https://www.usps.com/help/claims.htm

Refunds for Orders Not Yet Shipped

We are happy to issue a full refund for any order that has not yet shipped. Please contact us as soon as possible if you need to cancel your order.

How to Request a Refund

Email us at info@peptidetest.com with:

• Your order number

• A description of the issue

• Any applicable photos or documentation

We will respond promptly with a determination and (if applicable) next steps.