Privacy policy

Privacy Policy – Peptide Test LLC

Effective: June 21, 2026

1. Introduction

Peptide Test LLC is committed to protecting your privacy and handling customer information responsibly. This policy explains what information we collect, how we use it, and the circumstances under which it may be shared.

2. Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment providers)

  • Order history

  • Account type (B2B or individual)

  • Information voluntarily provided through customer communications, reviews, surveys, or support requests

3. How We Use Your Information

We may use your information:

  • To fulfill and ship orders

  • To provide testing services, test results, and customer support

  • To process payments and maintain customer accounts

  • To communicate with customers regarding orders, services, promotions, and account activity

  • To facilitate customer feedback, reviews, and quality improvement initiatives

  • To improve our website, products, services, and customer experience

  • To maintain website functionality, security, and fraud prevention measures

  • To comply with applicable laws and legal obligations

4. Sharing Information

We do not sell your personal information.

In order to operate our business and provide services, we may share information with trusted third-party service providers, including:

  • Partner and joint venture laboratories for testing services

  • Payment processors

  • Shipping and fulfillment providers

  • Website, ecommerce, and customer account service providers

  • Customer communication, marketing, and messaging providers

  • Product review and feedback platforms

  • Security, fraud prevention, analytics, and website performance providers

  • Legal authorities when required by law

These providers receive only the information reasonably necessary to perform services on our behalf.

4A. Reviews and Feedback

We may use third-party review platforms to collect and display customer feedback regarding our products and services. In order to facilitate review requests and verify purchases, information necessary to facilitate review requests and verify purchases may be shared with this platform.

Participation in reviews is voluntary. Customers may choose not to leave a review and may opt out of review requests at any time.

If you would prefer not to receive review requests or have your data shared with our review service provider, please contact us at info@peptidetest.com and we will be happy to assist with opting you out of this functionality. Customers with privacy concerns regarding review platforms are encouraged to contact us before placing an order so that we can discuss available options.

Information shared with review platforms is provided for the purpose of facilitating review requests and verified customer reviews.

Additional information regarding the privacy practices of our current review provider can be found below:

Current Review Provider: Judge.me

5. Privacy Commitment

Peptide Test LLC has always placed a high value on customer privacy. We do not sell customer information and do not disclose customer information except as necessary to provide requested services, operate our business, or comply with legal obligations.

6. Your Rights

You may:

  • Request access to the personal information we maintain about you

  • Request corrections to inaccurate information

  • Request deletion of information where legally permissible

  • Request closure of your account

Please note that certain records may need to be retained to comply with legal, financial, testing, quality assurance, or operational requirements.

7. Data Retention

We retain information for as long as necessary to provide services, comply with legal and regulatory obligations, resolve disputes, maintain business records, and enforce our agreements.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

June 2026 Update: Added additional disclosures regarding third-party service providers, customer review platforms, and review opt-out options.

9. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Peptide Test LLC
info@peptidetest.com